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"I felt supported and informed throughout my claim process"

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"From the very first contact with Matthew [at UnionLine] I was made to feel that my case was important to him.

He handled my case with sensitivity and professionalism. Communication was clear and consistent as well as being regular.

Advice given was well considered and any implications were discussed at length.

Matthew’s knowledge and experience together with a caring, thoughtful manner ensured that I felt supported and informed throughout my claim process."

Wales & South West Region member


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