Applications are encouraged from people who are under-represented in the union. We actively encourage women, Ethnically Diverse/Global Majority Heritage, disabled and LGBT+ people to apply.

JOB DESCRIPTION

GMB's North-East, Yorkshire & Humber Region is seeking applications for the role of Finance
Membership Assistant based in the Wakefield office.

The successful candidates will have:
• Excellent administration and organising skills to a high standard.
• Good standard of verbal and written communication skills, including the ability to communicate
effectively and appropriately with a variety of people and organisations in a positive and helpful
manner.
• Good interpersonal skills, including having empathy and understanding with the issues faced by
members in order to provide support to the region’s members.
• Ability to produce work to a high standard, ensuring accuracy and close attention to detail.
• Ability to be discreet with confidential and sensitive materials is essential and to make personal
judgements as required, whilst adhering to GDPR and GMB policies.
• Ability to exercise initiative in dealing with members’ problems and identifying solutions.
• Ability to work in a fast paced and frequently high-pressure environment both to a specific work
programme and frequent on-demand, ad hoc requests, is essential.
• Flexibility and ability to prioritise workload, undertake projects and work to deadlines, alongside
day-to-day requests for assistance, often under pressure.
• Strong data entry and IT skills and knowledge of financial systems and processes.
• The ability to work flexibly in a team, independently and on your own initiative, and to cooperate with colleagues to ensure delivery of departmental targets.

KNOWLEDGE
• Ability to follow GMB processes and systems.
• Knowledge of using online membership systems, computer applications and platforms and the
ability to use the internet for retrieving information.
• Knowledge of using an understanding financial systems, processes and regulations within GMB
guidelines.
• Excellent and accurate keyboard and IT skills, together with a readiness to use online databases.

EXPERIENCE
• Proven experience of organising and prioritising a high workload, working to tight deadlines, as
part of a team and on their own using initiatives in coping with the demands of the post.
• Experience of working with data and databases ensuring quality, integrity ad accuracy of data.
• Experience of working in a membership services and/or finance environment (AAT qualification
or studying towards an accounting qualification is desirable).
• Possess a flexible attitude and a full range of administrative skills as outlined in the job description.
• Be able to work on their own initiative to undertake duties in a professional and efficient manner.
• Have an understanding of the GMB Union as well as commitment of the wider Trade Union and
Labour movement.
• Applicants must be prepared to work as a team member and the successful candidate would
display strong interpersonal skills along with an ability to communicate effectively in challenging
environments.
On a personal basis, applicants would need to display energy, enthusiasm, resilience, commitment
and an ability to use initiative.
In return, we offer excellent terms and benefits, including:
• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous Holiday Allowance
• Eye Care Claim Back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

If you think you may be who we are looking for and if you feel you meet the criteria outlined, then we
would like to hear from you.
TO APPLY: If you would like to apply, please download the application pack documents from the links
located on the right-hand side

Please note:

Late or incomplete applications will not be considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.