Receptionist/General Support - GMB Scotland

Applications are encouraged from people who are under-represented in the union. We actively encourage women, Black and Asian Ethnic minority/Global Majority Heritage, disabled and LGBT+ people to apply.

GMB Scotland is currently seeking to fill a vacancy on a 12 month, fixed-term contract for a Receptionist[General Support] based at our Glasgow Office.

The successful candidate will be an organised and professional individual with familiarity of office reception duties and assisting with general office administration. This is a key front-facing position, providing essential administrative and reception services, responsible for delivering exceptional service to all office visitors and ensuring the smooth day-to-day operation of a busy office in support of the effective operation of GMB Scotland.

Key Responsibilities:

  • Deliver a full reception service, including managing all incoming calls to the main switchboard and welcoming visitors to the office.
  • Provide general administrative support, including booking meeting rooms and managing post, stationery, and publicity materials.
  • Support procurement activities by sourcing information and ordering office supplies and promotional items.

Essential Skills and Attributes:

  • Proficiency in Microsoft Office applications, including Teams, OneDrive, SharePoint, and Forms.
  • Excellent keyboard skills and a professional telephone manner.
  • Strong communication and interpersonal skills.
  • Ability to work independently, exercise initiative, and maintain confidentiality.
  • Well-developed organisational skills and attention to detail.

Desirable:

  • An affinity with the values and objectives of the Trade Union movement is highly desirable and will be considered a strong asset.

This is an excellent opportunity to contribute to the work of one of the UK’s leading trade unions, supporting our members, officers and staff in a dynamic and engaging environment.

In return, we offer excellent terms and benefits, including:

  • Final Salary Pension Scheme
  • Employee Assistance Programme
  • Childcare Assistance Scheme
  • Season Ticket Loan
  • Cycle to Work Scheme
  • Generous holiday allowance
  • Eye Care claim back Scheme
  • Annual Leave Purchase Scheme
  • Annual Health Check

If you think you may be who we’re looking for and if you feel you meet the criteria outlined in the person specification of the job description, we’d like to hear from you.

TO APPLY: If you would like to apply, please download the application pack documents from the links located on the right-hand side.


Please note:

Late or incomplete applications will not be considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.

Job Contact

Lorna Connelly, Operations and Support Manager

lorna.connelly@gmb.org.uk

Job Information

  • Location:

    GMB Scotland

  • Position:

    Receptionist/General Support

  • Contract:

    32.5 hours, 12 month Fixed-Term Contract

  • Deadline to apply:

    3:00pm Thursday 17th July 2025

  • Salary:

    Grade 2 (starting salary £27,762 p.a)

  • Area/Team:

    GMB Scotland/Glasgow Office

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